FLU VACCINATIONS

See Further information section on right for details

PRESCRIPTION ORDERING

During the coronavirus pandemic we have been taking prescription requests over the telephone for those patients that have previously handed in their prescription requests directly to the practice instead of ordering online.

From Monday 3rd August we will be returning to the usual system for ordering prescriptions. All requests can be made through the practice website at www.tynemedicalpractice.co.uk or we have a post box at the front of the building for any paper requests to be posted into.

Prescription requests will take a minimum of 3 working days to be processed and we would be grateful if you can wait this length of time before collecting your items from the pharmacy. This is due to delays caused by social distancing guidelines and reduced footfall in the pharmacies.

FACE COVERINGS

If you are attending Newton Port Surgery for appointments or any other reason, we would ask that if you’re able, to please wear a face covering. Just remember it should cover both your nose and your mouth.

We have had a few enquiries regarding mask exemption cards and these can be printed at home by using the link below for anyone that is unable to wear a mask for medical reasons.

https://accessibletravel.scot/face-mask-exemption-not-everyone-can-wear-one/

CTACS

The new Community Treatment and Access Service for patients of the Haddington practices has now been up and running since 15th June. Patients will now be directed to this service for wound management, stitch & staple removals. Blood tests requested by the virtual haematology clinic and pre-chemotherapy blood tests will also be done by CTACS. The service is open from Monday to Friday between 8am and 5pm. Appointments can be made by telephoning 01620 642 961.

CTAC Poster      CTAC patient information leaflet

Some really informative videos created by Harbours Medical practice who have very kindly allowed us to share them.

Many of you are continuing to manage your long term conditions during this Covid 19 pandemic so we have developed a series of videos to help you. Take a look!....they may give you some new tips to try and optimise the control of your condition.

Asthma - https://www.youtube.com/watch?v=eQzPLpiBKtA

COPD - https://www.youtube.com/watch?v=SDuPEuxFMeQ

BP - https://www.youtube.com/watch?v=Ut7JVvOnPgw

T2DM - https://www.youtube.com/watch?v=Ucszl5I6PvI

05/05/2020  CORONAVIRUS - UPDATE

23/03/20 CORONAVIRUS UPDATE

 

A number of things have changed in the practices response to coronavirus over the last few days.  Here is a brief summary.

 

IF YOU HAVE SYMPTOMS OF CORONAVIRUS

If your symptoms are mild you do not need to contact the practice or 111.  Follow the advice on self isolation on NHS Inform.  https://www.nhsinform.scot/illnesses-and-conditions/infections-and-poisoning/coronavirus-covid-19

If you are unwell with symptoms of coronavirus contact 111 where you will speak to an advisor and if necessary  be seen in a coronavirus assessment centre. 

 

IF YOU ARE SELF ISOLATING DUE TO CORONAVIRUS BUT HAVE AN UNRELATED AND URGENT MEDICAL PROBLEM

Call your GP surgery.  DO NOT ATTEND THE SURGERY

 

IF YOU ARE UNWELL WITH ANOTHER PROBLEM BUT HAVE NO CORONAVIRUS SYMPTOMS

If the problem is urgent please contact the surgery and we will work out how best to help you.  This may be a telephone consultation, a video consultation or a message from the GP.  We may also direct you to some of the new services which are starting to help practices manage demand during this difficult time.  You may be directed to a clinic at East lothian community hospital (service starts today called ELPAS) or for a video consultation with the new minor injuries service (starts 1/4/20 https://twitter.com/NHS_Lothian/status/1241794336355954692).

 

PRESCRIPTIONS

Please order your prescriptions online if at all possible as this keeps the phone lines free for emergencies.

If you are unable to do this you can during this crisis order prescriptions through reception.

If you have to you can put prescriptions in the box outside the surgery but please only use this as a last resort.

 

SICK LINES

If you need a sick line for work due to self isolating you can do this online now and do not need to speak to a GP. https://111.nhs.uk/isolation-note/  If you need a sick line for another reason contact the surgery.

 

CHILDHOOD VACCINATIONS

These are still going ahead but are now being done at East Lothian community hospital.

 

GENERAL ENQUIRIES

The vast majority of routine work in hospitals across the NHS will have stopped.  You should have been (or will be contacted) if an upcoming appointment is going to be postponed.  We do not have access to the hospital appointments system and cannot check this for you.


Formerly known as Dr Alexander and partners, Tyne Medical Practice serves Haddington and the surrounding area.  We’ve packed our new website full of useful information in a very easy to use format with the added benefit of several online functions. If you’re new to the area, have a look at our opening times, download a Registration Form and Registration documentation required.  If you are unsure if you are within our practice area, please check with reception.  All patients are asked to complete a New Patient Questionnaire and this information is used until your medical records are received from your previous practice.

The General Medical Council has produced a guide for patients on what to expect from your doctor.  The leaflet can be found here

 

Access all Areas

Existing patients can enjoy access to our wide range of services at the touch of a button. Whether managing your appointment or ordering a repeat prescription you can now do both without leaving your home.

Your Health in Safe Hands

The team are here to provide all patients with a professional and caring healthcare experience in friendly and personal surroundings. With discretion and confidentiality guaranteed your welfare is safe, secure and in good hands.

Using the NHS wisely - alternatives to the GP

There are many local services patients can access directly without having to see the GP.  Have a look at the sheet below and there is also a link on the right with additional information in the "Local Services & Self referral" section.

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Order your repeat medicationsCancel your appointmentChange of contact details
 
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