Tyne Medical Practice
23/03/20 CORONAVIRUS UPDATE
A number of things have changed in the practices response to coronavirus over the last few days. Here is a brief summary.
IF YOU HAVE SYMPTOMS OF CORONAVIRUS
If your symptoms are mild you do not need to contact the practice or 111. Follow the advice on self isolation on NHS Inform. https://www.nhsinform.scot/illnesses-and-conditions/infections-and-poisoning/coronavirus-covid-19
If you are unwell with symptoms of coronavirus contact 111 where you will speak to an advisor and if necessary be seen in a coronavirus assessment centre.
IF YOU ARE SELF ISOLATING DUE TO CORONAVIRUS BUT HAVE AN UNRELATED AND URGENT MEDICAL PROBLEM
Call your GP surgery. DO NOT ATTEND THE SURGERY
IF YOU ARE UNWELL WITH ANOTHER PROBLEM BUT HAVE NO CORONAVIRUS SYMPTOMS
If the problem is urgent please contact the surgery and we will work out how best to help you. This may be a telephone consultation, a video consultation or a message from the GP. We may also direct you to some of the new services which are starting to help practices manage demand during this difficult time. You may be directed to a clinic at East lothian community hospital (service starts today called ELPAS) or for a video consultation with the new minor injuries service (starts 1/4/20 https://twitter.com/NHS_Lothian/status/1241794336355954692).
Please order your prescriptions online if at all possible as this keeps the phone lines free for emergencies.
If you are unable to do this you can during this crisis order prescriptions through reception.
If you have to you can put prescriptions in the box outside the surgery but please only use this as a last resort.
If you need a sick line for work due to self isolating you can do this online now and do not need to speak to a GP. https://111.nhs.uk/isolation-note/ If you need a sick line for another reason contact the surgery.
These are still going ahead but are now being done at East Lothian community hospital.
The vast majority of routine work in hospitals across the NHS will have stopped. You should have been (or will be contacted) if an upcoming appointment is going to be postponed. We do not have access to the hospital appointments system and cannot check this for you.
Formerly known as Dr Alexander and partners, Tyne Medical Practice serves Haddington and the surrounding area. We’ve packed our new website full of useful information in a very easy to use format with the added benefit of several online functions. If you’re new to the area, have a look at our opening times, download a Registration Form and Registration documentation required. If you are unsure if you are within our practice area, please check with reception. All patients are asked to complete a New Patient Questionnaire and this information is used until your medical records are received from your previous practice.
The General Medical Council has produced a guide for patients on what to expect from your doctor. The leaflet can be found here
Access all Areas
Existing patients can enjoy access to our wide range of services at the touch of a button. Whether managing your appointment or ordering a repeat prescription you can now do both without leaving your home.
Your Health in Safe Hands
The team are here to provide all patients with a professional and caring healthcare experience in friendly and personal surroundings. With discretion and confidentiality guaranteed your welfare is safe, secure and in good hands.
Using the NHS wisely - alternatives to the GP
There are many local services patients can access directly without having to see the GP. Have a look at the sheet below and there is also a link on the right with additional information in the "Local Services & Self referral" section.